Privacy Policy

Last updated: March 1, 2026

RetailPilot (“we”, “our”, “us”) provides a WhatsApp-first assistant for retail shop owners to manage products, update prices, and receive profit insights. This Privacy Policy explains what information we collect and how we use it.

Who operates RetailPilot

RetailPilot is operated by: CHANGE THIS (Legal Entity / Operator Name)
Website: retailpilot.in
Contact: support@retailpilot.in

Information we collect

Contact information: phone number and (if provided) email address.
Business data you provide: product names, prices, quantities, categories, and notes you submit via the Service.
Usage and security data: basic logs required to operate and secure the Service (timestamps, request metadata, error logs).

How we use information

To provide features such as product management, pricing updates, and profit insights.
To communicate service updates and respond to support requests.
To prevent abuse, fraud, and maintain platform security.

Legal basis / consent

By using the Service and sending messages/data via WhatsApp or our website, you consent to processing as described in this policy.

Data sharing

We do not sell personal information. We may share data only with trusted service providers (for example: hosting providers, messaging platform providers, analytics) strictly as needed to operate the Service and comply with laws.

Data retention

We retain data only for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion (see “Contact”).

Your rights and choices

Request access, correction, or deletion of your information.
Stop using the Service at any time.

Security

We use reasonable technical and organizational measures to protect data. No method of transmission or storage is 100% secure, but we continuously work to safeguard information.

Third-party platforms

When you interact through WhatsApp/Meta, those platforms may also process data under their own policies. We recommend reviewing WhatsApp/Meta privacy policies for details.

Contact

Email: support@retailpilot.in
Business Address: Your Address Line 1, City, State, India

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.